Urbanstone Weekend Walk Low-Top Sneakers FAQ3328 F7NW

Worldwide Shipping

Shipping

• Free express shippingFedEx / DHL from Seoul to 100+ countries, with tracking on every order.
• Duties & taxes includedCalculated at checkout and included in your total (DDP). Nothing to pay on delivery.

1. STEP 01SourcingSecured from the partner seller · 2–4 business days
2. STEP 02Hub inspectionAuthentication & condition check in Seoul · 1–2 business days
3. STEP 03International dispatchTypically within 5–7 business days of purchase
4. STEP 04DeliveryUsually 5–10 business days after dispatch

Most orders arrive about two weeks after purchase (excluding weekends and holidays). Delivery times are estimates, not guarantees. We cannot deliver to P.O. Boxes or APO/FPO/DPO addresses.

Return Policy

Returns & Refunds

• 7-day returnsRequest within 7 days of delivery (calendar days) from your order history or at help@mustit.co.kr.
• Defective, wrong or counterfeit — freeWe cover all shipping costs in both directions.
• Change of mind — US $98Round-trip international shipping, deducted from your refund once per return shipment.
• Refund within 10 business daysAfter the item passes inspection at our Seoul hub, to your original payment method.

• Free cancellation any time before international dispatch.
• We arrange the return: prepaid label, FedEx/DHL pickup and return customs paperwork.
• No exchanges — please return the item and place a new order.

Not returnable: items used, damaged or altered by the customer; items missing tags, authenticity cards, box, dust bag or other accessories; hygiene-sensitive items once worn or unsealed; made-to-order items. Import duties and taxes paid to customs are not refunded by us.